Please use our contact form, call us on +49 (0) 228 92626-0 or send us an email: firstname.lastname@example.org. You can reach us via phone Mondays to Fridays from 9 a.m. to 6 p.m. (Berlin Mean Time). You can also try it evenings and at the weekend.
E-mails and requests sent via the form are processed around the clock, including at the weekend and on public holidays.
©2021 Jassu. All rights reserved|Terms and Conditions
JASSU Reisen arranges rental cars for you in the name of and on behalf of various local partners (e.g. Budget Rent a Car - Greece) at fixed prices and conditions negotiated locally. You conclude the rental contract for your rental car on site directly with the respective car rental company. Please note the information on the car hire voucher which you will receive from JASSU Reisen before departure. All information is without guarantee.Prices / Rental period
The minimum rental period is usually 3 rental days. For bookings that are not for a full week, individual days will be charged according to the 3 and 7 day rates. All taxes are included in the prices. Rental day is the period of 24 h from the time of pick-up of the rental car. If the rental period is exceeded, an additional rental day will be charged.Delivery/drop-off
The rental cars can be picked up and returned at the rental stations offered. The return must take place at the reception location. A return to other stations is possible for a fee, but must be requested. Delivery of rental cars to a hotel is possible upon request for a fee. Please contact the office of the car rental company at the airport. If there is no office, a member of staff will be waiting for you in the arrivals hall. Please be sure to provide your flight details when booking your rental car. When handing over the car, make sure that there is no damage to the rental car and that this is noted in the papers or marked on the sketch of the rental contract.Driver/Driving licence
The first driver is included in the price. The driver must be registered by name at the time of booking. Additional drivers cost 4,00 € plus taxes per day (max. 40,00 €), payable on spot. The minimum age of the driver is 21 years for categories A, B, N, D, E, F, G, K and 25 years for the other categories. For drivers under 25 years, an extra insurance (10 € plus taxes per day, max. 100,00 €, payable on spot) must be taken out, regardless of the car rental category. There is no age limit. Drivers must be in possession of a valid EU driving licence, non-EU citizens additionally need an International Driving Permit (IDP). This must be presented together with the identity card/passport at the time of pick-up. The driving licence must have been issued at least 12 months before the start of the rental period.Opening hours
The opening hours of the car rental stations are usually from 7 am - 10 pm. If a car is delivered or collected between 10 p.m. and 7 a.m., a night surcharge of € 23.00 plus tax will be levied locally.Child seat
Child seats must be registered at the time of booking, the charge is € 4.00 plus tax per day/seat (max. € 40), payable locally.Car groups
Reservations can only be accepted for one group of cars (based on the engine capacity). The type of car indicated is an example of the corresponding class of car.Fuel level
The rental cars are to be returned with the same fuel level as when they were received. As a rule, the rental cars have a full tank of petrol and must be returned with a full tank. If the rental car is returned with less petrol than it was taken in, the missing petrol and a fee of €17 plus tax will be charged.National border/ferries
Rental cars may only be driven in Greece. Crossing by ferry can be requested. Written permission from the local partner is required.Deposit
A deposit is required when picking up the rental car. Only the presentation of a credit card is accepted. The credit card must be in the name of the first driver.Insurance
The rental car prices include the legal minimum amount of coverage of the third party insurance in Greece. The insurance covers bodily injury (death and injury) and property damage (vehicle damage) up to the legal limit (usually €1,220,000) to third parties. Passenger and accident insurance can - if desired - be taken out on site at the time of handover. The rental cars are fully comprehensive insured. The deductible for damage to the rental car is between € 900 and € 2,000 plus taxes, depending on the car class. Please note that the fully comprehensive insurance of the rental car excludes individual items such as loss of the key, damage to the underbody, windscreen and tyres. Additional insurances can be taken out on site for a fee. The insurances are only valid if the rental conditions are complied with.Excess exclusion insurance
JASSU Reisen has taken out an excess exclusion insurance for you. This insurance will reimburse you for the excess resulting from a comprehensive damage to the rental car up to a maximum of 3.000 € in case of damage and loss/destruction of the rental car. Items that are not included in the comprehensive insurance (see above) are also not covered by the excess exclusion insurance. The excess exclusion insurance is included in the rental price. This means that in the event of a fully comprehensive claim, you will be reimbursed by the insurance company for the amount of the excess paid on site. The following points must be observed:
- In the event of damage, the rental car company must be notified immediately (our partners usually offer 24 h roadside assistance). When returning the rental car, it is necessary to obtain a damage report from the rental car company. In the event of theft or involvement of someone else in an accident, the police must be notified and a police report made. You must send the following documents to the insurance company for reimbursement:
- Damage report from the rental car company and possibly the corresponding police report.
- A copy of the rental contract/transfer/return record
- Proof of payment (receipt or proof of charge on your credit card)
A refund of the excess is only possible if the documents are submitted within 92 days of the rental date. The insurance policy will be sent to you together with the rental car voucher.
A deposit of 20% of the rental price is due upon booking or upon receipt of the invoice. The balance is due 28 days before the start of the rental period. After receipt of the final payment you will receive the rental car voucher from JASSU Reisen. Cancellations must be made in writing to JASSU Reisen. Cancellations made up to 2 days prior to the reserved rental date will not incur any cancellation fees with the local rental company. For later cancellations or not using the reservation, the local rental company will charge 40 € plus taxes. JASSU Reisen may charge a handling fee of 30 € incl. taxes.Warranty and liability
Should you have had any difficulties with your rental car, we will be happy to assist you in settling the matter with the car rental company upon presentation of the rental contract. However, as an agent, JASSU Reisen itself does not assume any warranty or liability for the performance of the car rental company according to the rental agreement, nor for the performance of the local insurer. Please refer to the local rental contract.
JASSU Reisen GmbH, Bonn in December 2021