JASSU Reisen GmbH offers its customers together with the landlords for 2023 as a supplement to the general cancellation conditions a generous pandemic clause when booking a vacation home. In the event of an outbreak, you will be refunded 100% of the rental payment minus a service fee.
Customers arriving in 2023 can withdraw from the rental contract free of charge minus a service fee if one of the following conditions applies to the period of the stay:
JASSU Reisen will charge a service fee of 10% of the rental fee, max. 250 €, for acting as an intermediary. Alternatively, you can rebook free of charge (50 € service fee) to another date in this year on the same vacation accommodation. If the vacation accommodation is not available, a rebooking to another accommodation arranged through JASSU Reisen is possible.
Cancellation is possible if the travel warning, classification as a high-risk area, etc. is received 14 days prior to the stay. Earlier cancellation is possible according to the general terms and conditions.
Please understand that we charge a service fee so that we can continue to offer our usual personal advice and customer service.
For all other scenarios the regular cancellation rules according to the GTC apply.
Latest JASSU Travel Information on the Corona Pandemic